Shipping policy

Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Our order processing times are separate from the shipping times.

We will inform of potential delays due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Prices

Hide All

Domestic Prices

Service	Prices
Priority Mail Express^®	From $26.35 at the Post Office^™ From $22.75 for Commercial Base^® From $22.75 for Commercial Plus^®
Priority Mail Express Flat Rate Envelope	$26.35 at the Post Office $22.75 for Commercial Base $22.75 for Commercial Plus
Priority Mail Express Open & Distribute^® Service	See your USPS^® sales agent for Commercial Base pricing See your USPS sales agent for Commercial Plus pricing
Priority Mail^®	From $7.50 at the Post Office From $7.02 for Commercial Base From $7.02 for Commercial Plus
Priority Mail Flat Rate^®	$7.75 at the Post Office $7.15 for Commercial Base $7.15 for Commercial Plus
Prepaid Forever^® Priority Mail Flat Rate	See pricing online
Priority Mail Regional Rate^® Boxes	From $7.68 Additional fee if postage is paid at Retail
Priority Mail Open & Distribute^® Service	See your USPS^® sales agent for Commercial Base pricing See your USPS sales agent for Commercial Plus pricing
Priority Mail Return^® Service	From $7.02 for Commercial Base From $7.02 for Commercial Plus
First-Class Mail^®	From $0.55 at the Post Office From $0.389 for Commercial Pricing
First-Class Package Service^®	From $2.74 for Commercial Pricing From $3.80 for Retail Pricing
First-Class Package Return^® Service	From $2.74 for Commercial Pricing
USPS Marketing Mail^®	From $0.191 for Commercial Pricing
Every Door Direct Mail - Retail^®	$0.191 for Flats up to 3.3 oz
Parcel Select^®	From $3.19 for Commercial Pricing
Parcel Select Lightweight^®	From $1.81 for Commercial Pricing
USPS Retail Ground^®	From $7.50 at the Post Office
Parcel Return Service	From $3.05 for Commercial Pricing
Ground Return Service	From $6.92 for Commercial Pricing
Media Mail^®	From $2.80 at the Post Office From $2.10 for Commercial Pricing
Bound Printed Matter	Varies
Library Mail	From $2.66 at the Post Office From $2.00 for Commercial Pricing
Periodicals	Varies

Show Less

International Prices

Service	Prices
Global Express Guaranteed^®	From $67.80 at the Post Office^™ From $64.41 for Commercial Base^® From $64.41 for Commercial Plus^®
Priority Mail Express International^®	From $45.95 at the Post Office From $42.85 for Commercial Base From $42.85 for Commercial Plus
Priority Mail Express International Flat Rate	Envelopes From $45.95 at the Post Office
Priority Mail International^®	From $36.35 at the Post Office From $34.53 for Commercial Base From $34.53 for Commercial Plus
Priority Mail International Flat Rate	Envelopes From $26.90 at Post Office From $25.55 for Commercial Base From $25.55 for Commercial Plus Small Flat Rate Boxes From $27.90 at Post Office From $26.50 for Commercial Base From $26.50 for Commercial Plus Medium Flat Rate Boxes From $51.55 at Post Office From $48.95 for Commercial Base From $48.95 for Commercial Plus Large Flat Rate Boxes From $67.05 at Post Office From $63.70 for Commercial Base From $63.70 for Commercial Plus
First-Class Mail International^®	Letters and postcards from $1.20 for all countries Large Envelopes (Flats) from $2.40 for all countries
First-Class Package International Service^®	From $12.25 at the Post Office From $11.64 for Commercial Base From $11.64 for Commercial Plus

In-store pickup
You can skip the shipping fees with free local pickup at our warehouse facility in the 89031 zip code with an appointment. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

For urgent orders, please contact us via phone at (702) 904-2640. We will do our best to accommodate you.

Our warehouse pickup hours are 9am - 8pm, 7 days a week. Please have your order confirmation email with you when you come. Appointment Required.

International Shipping

We offer international shipping worldwide.

Shipping charges for your order will be calculated and displayed at checkout.

There are broader delivery timelines, 8 to -20 days, for international shipping depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Candy Hair LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

For domestic orders, if you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at shipping@candyhair.co with your name and order number, and we will look into it for you.

SMS Service

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.